Video Interviews

Prescreen provides you with flexible and easy to use video recruiting tools to screen and interview new candidates.

  • Active video interviewing: Conduct remote interviews within Prescreen by scheduling and holding video calls.
  • Passive video interviewing: Optimize screening, and get a better idea of candidates by having them answer questions with videos submitted during the application process or within a questionnaire.

Active video interviewing: Video calls

We are offering a secure, self-hosted solution for making video calls built on Jitsi, an open-source videoconferencing application. Enabled by the integration, you can invite candidates to remote interviews and conduct video calls directly within Prescreen.

Important notice: In case you are conducting video calls on your office machine and/or within your office network, please make sure – with assistance of your system administrator – that your browser is able to connect to meet.prescreen.io (IP: 116.202.3.252) on ports 443 (TCP), 10000 (UDP), 80 (TCP) and 4443 (TCP). This is required to guarantee a stable connection during the calls. Please make sure this setup is performed for all colleagues, who need to participate in video calls.

Invite candidates to video interviews

  1. Create a new event invitation as usual. Specify the event type by selecting "Remote" or "On site". This is a newly introduced option. Video calls are only available for events with the "Remote" type.
  2. Once the event has been created, you can add a video call meeting room link to the message sent to the candidate. Do so with a placeholder by going to Event > "Video interview link of the attached event".
  3. Finally, preview the message and send the invitation to the candidate.

Conduct video interviews

In order to access the video call meeting room, just click the link in the invitation message you've sent to the candidate. The session will already be accessible 30 minutes before the interview is scheduled to start, and it will still be active a couple of hours after the meeting is scheduled to end.

Before the call: Allow your browser to access both your camera and microphone. Once you have joined the call, per default, the camera will be disabled, while your microphone will be enabled.

Note: When joining the call, all browsers will display a prompt asking the user to permit access to their connected camera and microphone. This needs to be allowed by the user for Prescreen's video interviewing features to function. If no prompt is appearing to the user, this could be because camera and microphone access has been blocked previously, either by mistake or purposefully by your IT administrator. In such a case, please refer to your browser's documentation or contact your IT administrator. 

During the call: Enable/disable the camera for video transmission, mute/unmute the microphone for voice transmission, and use the chat to communicate with participants of the call. 

After the call: The video call room will automatically be deactivated some time after the meeting scheduled end. 

Passive video interviewing: Video answers

Having candidates answer questions with a video gives you a good first impression of them before meeting in person. Utilize them during the application process or in a more specific context by adding them to your questionnaires.

Set up a video custom question

  1. Create a new custom question of the answer type "Video". When answering the question, candidates will be given a choice to either upload a pre-recorded video file with a size of up to 100 MB or record a video relying on the native functionality of their browser. This works on both desktops and mobile devices.
  2. Specify the maximum length of the video recording – from 30 seconds to 10 minutes. Try to identify a suitable length for the video based on the question you are having in mind. It's best to keep it as short as possible to ensure that the uploaded file or recoding will be processed quickly.
  3. Add the question to any of your application processes. It can also be used for questionnaires like any other custom question.

Submitting a video answer

  1. Candidates can submit answers by recording a video using the integrated camera of their device, and they also have the option to instead upload a video file. Some browsers do not yet support directly recording a video from within them – when a candidate is using such a browser, this will be indicated. All browsers support uploading files.

    Note: When clicking the button to record a video, all browsers will display a prompt asking the user to permit access to their connected camera and microphone. This needs to be allowed by the user for Prescreen's video interviewing features to function. If no prompt is appearing to the user, this could be because camera and microphone access has been blocked previously, either by mistake or purposefully by your IT administrator. In such a case, please refer to your browser's documentation or contact your IT administrator. 
  2. When choosing to record a video, the candidate's device's camera will be activated, and recording the video will be possible by pressing the "Start recording" button. Once recording is done, the video can be played-back and the application continued. If the recording is not to the candidate's liking, it can be removed, and repeating the process will become an option. Choosing to upload a video file yields the same options.
  3. Browser support:
    • Chrome: Video recording and video file upload.
    • Firefox: Video recording and video file upload.
    • Safari: Video file upload only.
    • Internet Explorer / Edge: Video file upload only.
    • iOS: Video file upload only. 
    • Android: Video recording and video file upload on Firefox and Chrome.

    Viewing video answers

    After a video custom question has been submitted, fully processed on our servers, and the application or questionnair completed, it will be visible to the recruiter inside the candidate's profile. The applicant, too, can view uploaded videos inside the candidate center. 

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